Delivery Network Assistant (Exams) GR

Pay Band: 2/J

Country/Location: Athens, Greece

Department: Global Delivery, Exams

Contract Type: Indefinite Contract Local

Closing Date: 10th November 2026

Role Purpose:

 The purpose of this role is to provide operational, logistical, and administrative support for the secure and compliant delivery of exams. It ensures venues, equipment, and materials are prepared and available, supports test-day delivery, and contributes to maintaining the security and integrity of all exam processes. The role supports the coordination, preparation, and monitoring of internal and external venues and equipment, ensuring adherence to British Council and awarding body standards.

Main accountabilities:

The role plays an important part in ensuring secure, efficient, and high-quality exam operations while providing excellent support to candidates, venue staff, and delivery teams.

The successful candidate will assist with the identification, booking, and preparation of examination venues, ensuring that all required signage, materials, equipment, and IT resources are ready for test delivery. Responsibilities will include supporting test-day and post-test operations, coordinating with venue staff and supervisors, and assisting with the packing, dispatch, and processing of examination materials. The role will also involve handling confidential materials securely, including supporting operations within the Confidential Materials Room (CMR).

The postholder will help maintain the security, integrity, and confidentiality of examinations by following established procedures, supporting venue audits, maintaining compliance documentation, and ensuring adherence to health and safety requirements. They will promptly report any incidents, irregularities, or security concerns to the Delivery Network Coordinator and provide logistical and information support to candidates, partners, and examination teams.

The role will also support operational and resource management through assisting with venue payments, equipment procurement, cost documentation, stock monitoring, and the maintenance of examination materials and equipment. The postholder may also assist in coordinating temporary or venue-based staff and supporting examination delivery rosters to ensure adequate operational coverage.

The ideal candidate will have strong organisational and logistical coordination skills, excellent attention to detail, and a clear understanding of the importance of confidentiality and compliance. They will demonstrate effective communication and customer service skills, the ability to solve problems under pressure, and the flexibility to manage competing priorities and meet tight deadlines. A willingness to work early mornings and weekends, in line with examination schedules and business needs, is essential.

This is an opportunity to contribute to the delivery of secure, reliable, and high-quality examinations while supporting the British Council’s commitment to connecting people with opportunities through education, English language learning, and international qualifications.

Role specific knowledge, skills and experience:

• Graduate

Desirable:

• Basic understanding of risk, compliance, and confidentiality procedures.
• Experience in logistics, event coordination, or regulated service delivery
• Experience working with assessment services.

Condition of Employment:

Language: Strong English proficiency is crucial for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations.

Please note: Interviews will be conducted primarily in English. The successful candidate must be able to speak and write well in English, as this is essential for the role.

Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided.