Invigilator (Hourly Paid)

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Date: 2 Nov 2026

Location: Baku, Wider Europe, AZ

Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.


We work with people in over 150 countries and reach over 700 million people.


We connect. We inspire.

 

Role Purpose

To support the effective administration and delivery of IELTS, ACCA, CIPS, Aptis, and other examinations in Azerbaijan by ensuring all exams are conducted in accordance with awarding body regulations and Quality Compliance Assessment (QCA) requirements. The role is responsible for invigilation, providing operational support for exam delivery, delivering high-quality customer service and information to candidates and stakeholders, and completing associated administrative tasks. The post holder is expected to manage complex enquiries professionally, work collaboratively within a team, demonstrate strong interpersonal and customer service skills, meet scheduled deadlines, and effectively utilize computer systems and office applications to support examination operations.
 

Main Accountabilities

The role holder is responsible for maintaining the integrity, security, and reputation of the British Council and its examination partners by ensuring examinations are delivered in accordance with prescribed standards for customer service, security, compliance, and administration. This includes arriving at test venues on time, following all examination procedures, policies, and regulations, being familiar with venue emergency procedures, and invigilating examinations to the required standards. The post holder actively monitors candidates to prevent breaches of test conditions, supports supervisors in delivering a positive and consistent test-day experience, safeguards all examination materials, maintains accurate records and reports, and promptly escalates any incidents, emergencies, security concerns, or procedural breaches. The role also requires compliance with safeguarding, data protection, child protection, health and safety, equality, diversity and inclusion, and anti-fraud requirements, while supporting candidate wellbeing and undertaking any additional duties aligned to examination operations.

The role holder provides high-quality customer support by guiding candidates through examination processes, managing candidate flow, responding to enquiries, ensuring compliance with procedures relating to personal belongings and venue security, conducting identity verification, entry and exit checks, and implementing Test Day Photography and special arrangements where required. In addition, the post holder is expected to participate in all mandatory training and briefing sessions and maintain up-to-date knowledge of examination and compliance requirements. The role demands a high level of vigilance, professionalism, and attention to detail, with occasional travel and overnight stays where required. The post holder must represent the British Council appropriately at all times, demonstrating professional conduct, cultural awareness, and a commitment to delivering a secure, fair, and positive experience for all candidates.

Qualifications & Skills

Essential

  • English at Proficiency Level B2 and above
  • University degree (studying currently of completed education)
  • Customer Service: experience of responding to children/ young adults and parents' needs (as customers) in a professional manner, to a high level of quality

Desirable

  • Awareness of safeguarding and promoting the welfare of children.

Important Information

  • Job Location: Azerbaijan
  • Closing date: 12 November 2026
  • Contract type: Hourly Paid
  • Hourly rate: 6.24 AZN

This role is only open for candidates who have the legal right to live and work in the job location

 

A connected and trusted UK in a more connected and trusted world.

 

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and we welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability, and ensure staff are drawn from the widest possible pool of talent and we guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
 
Safeguarding Statement 

The British Council is committed to safeguarding children, young people, and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org