Exams Assistant (Test Day, CMR and Post Exam Processing) Romania - Cluj

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire

The British Council is seeking a detail-oriented and proactive Exams Assistant to ensure the smooth and secure delivery of exams across designated venues. This role is pivotal in managing confidential materials, coordinating with venue staff, and supporting test day operations to uphold compliance and service excellence.

Key Responsibilities:

Secure handling and distribution of confidential exam materials.
Coordination with venues and test day staff to ensure readiness and compliance.
Support in venue selection, logistics, and equipment preparation.
Post-exam processing including scanning, result input, and certificate issuance.
Customer support and issue escalation to maintain high service standards.
Contribution to risk management, audits, and continuous improvement initiatives.

Requirements:

Strong understanding of compliance-regulated procedures.
Ability to work under pressure and meet tight deadlines.
English language proficiency at CEF B2 level.
Desirable: Experience in risk management and computer-based exam delivery.
This role includes occasional early morning and weekend shifts as part of a test day duty roster.

Further Information:
•    Must have the right to live and work in Romania
•    Salary: 5 200 RON gross monthly
•    Contract: Two years fixed term contract
•    Location: Cluj Napoca, Romania
•    Closing Date: 5 April, 2026, 23:59 EEST

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org