Process Excellence Senior Analyst

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Role Purpose

Process Excellence Senior Analyst supports the optimisation, standardisation, and continuous improvement of global FP&A processes. Operating under the guidance of the Process Excellence Manager, this role ensures end-to-end planning processes are efficient, consistent, and aligned with the organisation’s strategic objectives.

You will work across multiple workstreams to analyse processes, gather requirements, and support the design and implementation of improvement initiatives. Partnering closely with Business Decision Support (BDS), Group Finance, the FP&A Product Development team, and CoE delivery teams, you will help identify challenges, document current and future-state processes, and assist in delivering effective, scalable solutions.

The role plays a key part in change control and stakeholder communication by supporting workshops, preparing documentation, tracking progress, and highlighting benefits and risks. Through your analysis and collaborative approach, you will help embed sustainable improvements and contribute to the broader FP&A transformation journey.

Role Accountabilities

Continuous improvement, standardisation, and process optimisation

Analyse processes to identify inefficiencies and improvement opportunities, escalating key findings to the Process Excellence Manager. Contribute to improvement recommendations through data analysis, documentation, and best-practice research. Contribute to the design and implementation of scalable and sustainable solutions. Assist in assessing improvement opportunities by preparing impact and feasibility analyses. Gather requirements from BDS, Group FP&A, CoE delivery teams and regional stakeholders to support solution design and process updates. Work with FP&A Product Development and CoE teams to validate changes and support communication on updates, dependencies, and expected benefits.

Change implementation and stakeholder communication

Support development and tracking of change implementation plans, including timelines and milestones. Assist with change control activities and ensure updated processes are accurately documented and communicated. Coordinate with stakeholders to support smooth adoption of changes and minimise disruption to planning cycles. Prepare concise progress updates, dashboards, risks and opportunities summaries for key stakeholders. Support the creation of training materials, user guides, and communications for teams impacted by process changes.

Monitor performance and drive accountability

Help define, track, and update KPIs and metrics to measure process efficiency and effectiveness. Support periodic reviews of FP&A process performance through data analysis and preparation of supporting materials. Track benefits against business cases with oversight from the Process Excellence Manager. Maintain process documentation, including process flows, user guides, and RACI matrices. Support the implementation of process controls and monitoring mechanisms to sustain improvements.

Collaboration and knowledge management

Participate in workshops, working sessions, and cross-functional discussions to gather inputs and validate requirements. Contribute to knowledge-sharing activities, training content, and documentation updates to support consistent understanding of FP&A processes. Maintain shared repositories, templates, and tools used for process governance and standardisation.

Knowledge & Experience

Education

Essential:

• Educated to degree level or equivalent experience

Desirable:

• Formal training or certification in process excellence, such as Lean Six Sigma Green/Black Belt, BPM certification, or operational excellence qualification
• Relevant qualifications within finance (ACCA / CIMA)

Experience

Essential:

• Demonstrated expertise (2+ years) in end-to-end process optimisation
• Hands-on experience establishing and managing process standards, including creation of Standard Operating Procedures (SOPs), control frameworks, RACI models, and global process documentation
• Strong understanding of financial concepts (P&L, balance sheet, cash flow, driver-based forecasting).
• Proficiency in Excel, data visualization tools (e.g. Power BI, Tableau), and process mapping tools (e.g. Visio).
• Excellent communication and stakeholder management skills.

Desirable:

• Background in finance (FP&A) or finance consulting experience
• Familiarity with other EPM tools (Oracle, OneStream, IBM TM1, SAP BPC).

Important Information

• Location: India, Poland, Nigeria, Malaysia
• Contract Type: Indefinite
• Pay band: Grade 7
• Poland Monthly Salary Band: 11,230PLN – 14,040PLN
• Department: Financial Planning & Analysis
• Right to Work Requirements: You must have the legal right to work in the location in which the role is based
• Languages: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.

Closing date for applications:

Sunday 11 October 2026 (23.59 British Summer Time, BST)

Sunday 11 October 2026 (23.59 West Africa Time, WAT)

Monday 12 October 2026 (00.59 Central European Summer Time, CEST)

Monday 12 October 2026 (06.59 Malaysia Time, MYT)

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org