SME - Continual Improvement

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Pay Band: 5
Country/Location: (Advant IT Park) Noida, India
Department: GSS English & Exams (Online Screen Marking)
Contract Type: Fixed term contract until 31 March 2027
Closing Date: Monday 30 June 2025 - 23:59 Singapore Time (GMT +8)

Role Purpose & Accountabilities:
The British Council Shared Services Centre is seeking a specialist Continual Improvement professional to drive a culture of continuous improvement using Lean, Six Sigma, and other relevant methodologies. In this role, you will be responsible for identifying and scoping potential Six Sigma and Lean projects, supporting green belt project teams, and facilitating awareness sessions and certification programs. 

You will also be tasked with maintaining an ideas database, conducting ideation sessions, and mentoring junior team members. Additionally, you will be expected to benchmark process performance against industry standards, identify improvement opportunities, and lead organization-wide continuous improvement programs. 

This is an exciting opportunity to make a significant impact on the efficiency and effectiveness of the organization. If you have a passion for continuous improvement and a proven track record in implementing Lean and Six Sigma methodologies, we encourage you to apply.

Role specific skills, knowledge and experience:
Essential:
•    Graduate degree in IT or a related field.
•    Certified Six Sigma Yellow Belt.
•    3-4 years of experience in a similar role within ITES or another industry.
•    Proven experience supporting Six Sigma, Lean, and Kaizen projects.
•    Excellent communication and interpersonal skills.
Desirable:
•    Experience with Six Sigma Yellow Belt projects.
•    Exposure to process automation.
•    Certified Six Sigma Green Belt.

Benefits
•    21 days of Annual Leave per calendar year, subject to policy
•    14 days of Public Holidays per calendar year
•    Group Mediclaim policy
•    Group term life insurance policy
•    Group accident insurance policy
•    Gratuity, subject to prevailing country laws
•    Free library membership
•    Professional development - Ongoing learning and career growth opportunities to support your development.

Interview Schedule: Interviews are likely to take place between 4 and 11 of July. Please note that interview schedules are subject to change.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org