Marketing Automation & Technology Officer

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Role Purpose

To support the implementation and identification and use of technologies that enable marketing results in region. This includes gathering and explaining business requirements, supporting the region to develop a better understanding of markets and customers, and taking a high-level view of marketing needs. This role will also support the coordination of the rollout of marketing automation, supporting the adoption, compliance and processes for the technology to drive improvements and global standards across the function.

Role Accountabilities

Project Support

Gather business requirements and translate them into clear briefs for the Marketing Automation team and Marketing Data Manager. Recommend marketing technology solutions that improve campaign performance, efficiency and business outcomes, while supporting global standards and governance for marketing technology.

Managing Self and Others

Provide advice and support on marketing tools, identifying opportunities to optimise processes and improve results through best practice. Collaborate with cross-functional teams to deliver initiatives that enhance marketing effectiveness, support the development of training, processes and tools, and enable teams throughout the customer journey. Plan and prioritise work effectively, coordinating input from colleagues across the business to deliver objectives over quarterly and annual timeframes.

Relationship and Stakeholder Management

Build strong relationships across marketing teams to ensure alignment, reduce duplication and support shared initiatives. Champion the adoption of marketing best practices through communities of practice and other collaborative forums, while using corporate tools and channels to drive engagement, secure stakeholder buy-in and demonstrate the impact of marketing initiatives through reporting.

Knowledge & Experience

We're looking for potential as well as experience. If you're enthusiastic about this opportunity but don't meet every qualification or have previous experience, we still encourage you to apply.

Education

Essential:

• Degree or professional qualification in marketing, communications or business or demonstrable level of equivalent experience

Experience

Desirable:

• Experience working in a marketing/sales enablement function within a large and complex organisation or in a role with a marketing technology focus 
• Understanding and knowledge of marketing technologies
• Experience within a global organisation
• Understanding of the processes and tools that enable effective marketing including industry trends and best practice

Important Information

• Location: Bulgaria, Poland
• Contract Type: Indefinite
• Pay band: Grade 4
• Poland Monthly Salary Band: 6,150 PLN - 7,225 PLN
• Bulgaria Monthly Salary Band: 1,059 EUR - 1,271 EUR
• Department: English & Exams
• Right to Work Requirements: You must have the legal right to work in the location in which the role is based
• Languages: Written and verbal proficiency in English is required

Closing date for applications:

Thursday 10 September 2026 (23.59 British Summer Time, BST)

Friday 11 September 2026 (00.59 Central European Summer Team, CEST)

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org